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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(99187 views)
Is Cognitial Mobile on Google+ or Google Groups?
(126299 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(89705 views)
Known Issues (current version)
(72452 views)
What can I expect to see in future versions? ("ToDo")
(74941 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(119321 views)
What are the requirements for the DirecTV Remote+ apps?
(101819 views)
The app crashes when I try to scan
(72789 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(75490 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(74790 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(65444 views)
Advanced support options
(60411 views)
What is the MEmote?
(26587 views)
One or more receivers are listed as "UNNAMED"
(29273 views)
I can't find the menus in the main DirecTV Remote+ app!
(28375 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(34873 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(33769 views)
The Mini-Guide fails to retrieve data for some channels
(28958 views)
Can I control the Genie and CLIENT devices?
(29407 views)
I am unable to see or use any menus in the app
(29351 views)
Why doesn't the mini-guide show any favorite channels?
(28610 views)
What permissions does the DirecTV Remote app use?
(29748 views)
Is there an easter egg in DirecTV Remote+ Pro?
(29192 views)
How do I manually add a receiver?
(32958 views)
How do I rename a receiver?
(35561 views)
How do I make a backup of my app's settings or copy them to another device?
(31317 views)
How do I reset the app's configuration to brand new?
(35526 views)
How do I get back to the Scan screen I saw when I first used the app?
(41703 views)
Confirming settings on the DirecTV receiver or DVR itself
(847311 views)
The app keeps asking me to rate it even though I already have
(30055 views)
How do I fully exit or close the app?
(29042 views)
Do you offer technical support?
(30001 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(31044 views)
(PRO-only) How does the Mini-Guide Source option work?
(28961 views)
How do I remove a receiver from the app?
(32468 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(30681 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(32279 views)
The Slow Motion button (and / or macros) do not work well.
(32747 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(34115 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(32013 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)