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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(102188 views)
Is Cognitial Mobile on Google+ or Google Groups?
(130515 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(92620 views)
Known Issues (current version)
(74975 views)
What can I expect to see in future versions? ("ToDo")
(77433 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(121856 views)
What are the requirements for the DirecTV Remote+ apps?
(104339 views)
The app crashes when I try to scan
(75315 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(77960 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(77316 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(66882 views)
Advanced support options
(61636 views)
What is the MEmote?
(27249 views)
One or more receivers are listed as "UNNAMED"
(29934 views)
I can't find the menus in the main DirecTV Remote+ app!
(29092 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(35624 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(34550 views)
The Mini-Guide fails to retrieve data for some channels
(29626 views)
Can I control the Genie and CLIENT devices?
(30125 views)
I am unable to see or use any menus in the app
(30052 views)
Why doesn't the mini-guide show any favorite channels?
(29330 views)
What permissions does the DirecTV Remote app use?
(30423 views)
Is there an easter egg in DirecTV Remote+ Pro?
(29896 views)
How do I manually add a receiver?
(33639 views)
How do I rename a receiver?
(36246 views)
How do I make a backup of my app's settings or copy them to another device?
(32040 views)
How do I reset the app's configuration to brand new?
(36247 views)
How do I get back to the Scan screen I saw when I first used the app?
(42424 views)
Confirming settings on the DirecTV receiver or DVR itself
(849250 views)
The app keeps asking me to rate it even though I already have
(30730 views)
How do I fully exit or close the app?
(29689 views)
Do you offer technical support?
(30687 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(31732 views)
(PRO-only) How does the Mini-Guide Source option work?
(29607 views)
How do I remove a receiver from the app?
(33180 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31374 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(32965 views)
The Slow Motion button (and / or macros) do not work well.
(33434 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(34786 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(32733 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)