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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(104949 views)
Is Cognitial Mobile on Google+ or Google Groups?
(134421 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(95328 views)
Known Issues (current version)
(77356 views)
What can I expect to see in future versions? ("ToDo")
(79913 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124377 views)
What are the requirements for the DirecTV Remote+ apps?
(106723 views)
The app crashes when I try to scan
(77729 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80360 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79730 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(68410 views)
Advanced support options
(62874 views)
What is the MEmote?
(27972 views)
One or more receivers are listed as "UNNAMED"
(30656 views)
I can't find the menus in the main DirecTV Remote+ app!
(29773 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36436 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(35345 views)
The Mini-Guide fails to retrieve data for some channels
(30372 views)
Can I control the Genie and CLIENT devices?
(30818 views)
I am unable to see or use any menus in the app
(30799 views)
Why doesn't the mini-guide show any favorite channels?
(30040 views)
What permissions does the DirecTV Remote app use?
(31097 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30565 views)
How do I manually add a receiver?
(34372 views)
How do I rename a receiver?
(36922 views)
How do I make a backup of my app's settings or copy them to another device?
(32724 views)
How do I reset the app's configuration to brand new?
(37035 views)
How do I get back to the Scan screen I saw when I first used the app?
(43173 views)
Confirming settings on the DirecTV receiver or DVR itself
(851247 views)
The app keeps asking me to rate it even though I already have
(31436 views)
How do I fully exit or close the app?
(30483 views)
Do you offer technical support?
(31372 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32451 views)
(PRO-only) How does the Mini-Guide Source option work?
(30325 views)
How do I remove a receiver from the app?
(33883 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(32060 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33651 views)
The Slow Motion button (and / or macros) do not work well.
(34108 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35473 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33521 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)