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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(109420 views)
Is Cognitial Mobile on Google+ or Google Groups?
(146864 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(98891 views)
Known Issues (current version)
(77466 views)
What can I expect to see in future versions? ("ToDo")
(80007 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(125008 views)
What are the requirements for the DirecTV Remote+ apps?
(107351 views)
The app crashes when I try to scan
(77827 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80471 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79840 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(78355 views)
Advanced support options
(75519 views)
What is the MEmote?
(34022 views)
One or more receivers are listed as "UNNAMED"
(36740 views)
I can't find the menus in the main DirecTV Remote+ app!
(35905 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(43299 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(42193 views)
The Mini-Guide fails to retrieve data for some channels
(36509 views)
Can I control the Genie and CLIENT devices?
(36846 views)
I am unable to see or use any menus in the app
(36872 views)
Why doesn't the mini-guide show any favorite channels?
(36148 views)
What permissions does the DirecTV Remote app use?
(37164 views)
Is there an easter egg in DirecTV Remote+ Pro?
(36688 views)
How do I manually add a receiver?
(40441 views)
How do I rename a receiver?
(42993 views)
How do I make a backup of my app's settings or copy them to another device?
(38792 views)
How do I reset the app's configuration to brand new?
(43093 views)
How do I get back to the Scan screen I saw when I first used the app?
(49242 views)
Confirming settings on the DirecTV receiver or DVR itself
(863046 views)
The app keeps asking me to rate it even though I already have
(37554 views)
How do I fully exit or close the app?
(36535 views)
Do you offer technical support?
(37469 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(38555 views)
(PRO-only) How does the Mini-Guide Source option work?
(36445 views)
How do I remove a receiver from the app?
(39976 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(38182 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(39760 views)
The Slow Motion button (and / or macros) do not work well.
(40203 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(41536 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(39615 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)