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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(99235 views)
Is Cognitial Mobile on Google+ or Google Groups?
(126363 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(89751 views)
Known Issues (current version)
(72489 views)
What can I expect to see in future versions? ("ToDo")
(74981 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(119355 views)
What are the requirements for the DirecTV Remote+ apps?
(101855 views)
The app crashes when I try to scan
(72822 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(75521 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(74825 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(65465 views)
Advanced support options
(60429 views)
What is the MEmote?
(26593 views)
One or more receivers are listed as "UNNAMED"
(29283 views)
I can't find the menus in the main DirecTV Remote+ app!
(28386 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(34884 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(33781 views)
The Mini-Guide fails to retrieve data for some channels
(28968 views)
Can I control the Genie and CLIENT devices?
(29418 views)
I am unable to see or use any menus in the app
(29364 views)
Why doesn't the mini-guide show any favorite channels?
(28617 views)
What permissions does the DirecTV Remote app use?
(29757 views)
Is there an easter egg in DirecTV Remote+ Pro?
(29205 views)
How do I manually add a receiver?
(32971 views)
How do I rename a receiver?
(35566 views)
How do I make a backup of my app's settings or copy them to another device?
(31331 views)
How do I reset the app's configuration to brand new?
(35534 views)
How do I get back to the Scan screen I saw when I first used the app?
(41714 views)
Confirming settings on the DirecTV receiver or DVR itself
(847339 views)
The app keeps asking me to rate it even though I already have
(30067 views)
How do I fully exit or close the app?
(29049 views)
Do you offer technical support?
(30009 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(31048 views)
(PRO-only) How does the Mini-Guide Source option work?
(28972 views)
How do I remove a receiver from the app?
(32480 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(30693 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(32283 views)
The Slow Motion button (and / or macros) do not work well.
(32754 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(34131 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(32021 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)