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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(102330 views)
Is Cognitial Mobile on Google+ or Google Groups?
(130689 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(92760 views)
Known Issues (current version)
(75090 views)
What can I expect to see in future versions? ("ToDo")
(77538 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(121980 views)
What are the requirements for the DirecTV Remote+ apps?
(104461 views)
The app crashes when I try to scan
(75426 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(78076 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(77434 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(66959 views)
Advanced support options
(61698 views)
What is the MEmote?
(27288 views)
One or more receivers are listed as "UNNAMED"
(29974 views)
I can't find the menus in the main DirecTV Remote+ app!
(29126 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(35660 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(34591 views)
The Mini-Guide fails to retrieve data for some channels
(29663 views)
Can I control the Genie and CLIENT devices?
(30164 views)
I am unable to see or use any menus in the app
(30084 views)
Why doesn't the mini-guide show any favorite channels?
(29358 views)
What permissions does the DirecTV Remote app use?
(30454 views)
Is there an easter egg in DirecTV Remote+ Pro?
(29915 views)
How do I manually add a receiver?
(33670 views)
How do I rename a receiver?
(36282 views)
How do I make a backup of my app's settings or copy them to another device?
(32069 views)
How do I reset the app's configuration to brand new?
(36286 views)
How do I get back to the Scan screen I saw when I first used the app?
(42459 views)
Confirming settings on the DirecTV receiver or DVR itself
(849339 views)
The app keeps asking me to rate it even though I already have
(30765 views)
How do I fully exit or close the app?
(29722 views)
Do you offer technical support?
(30736 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(31776 views)
(PRO-only) How does the Mini-Guide Source option work?
(29638 views)
How do I remove a receiver from the app?
(33212 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31409 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(32997 views)
The Slow Motion button (and / or macros) do not work well.
(33470 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(34821 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(32769 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)