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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(109632 views)
Is Cognitial Mobile on Google+ or Google Groups?
(147376 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(99045 views)
Known Issues (current version)
(77469 views)
What can I expect to see in future versions? ("ToDo")
(80011 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(125032 views)
What are the requirements for the DirecTV Remote+ apps?
(107378 views)
The app crashes when I try to scan
(77831 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80479 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79848 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(78769 views)
Advanced support options
(76089 views)
What is the MEmote?
(34269 views)
One or more receivers are listed as "UNNAMED"
(36971 views)
I can't find the menus in the main DirecTV Remote+ app!
(36139 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(43557 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(42485 views)
The Mini-Guide fails to retrieve data for some channels
(36720 views)
Can I control the Genie and CLIENT devices?
(37099 views)
I am unable to see or use any menus in the app
(37096 views)
Why doesn't the mini-guide show any favorite channels?
(36369 views)
What permissions does the DirecTV Remote app use?
(37405 views)
Is there an easter egg in DirecTV Remote+ Pro?
(36936 views)
How do I manually add a receiver?
(40674 views)
How do I rename a receiver?
(43231 views)
How do I make a backup of my app's settings or copy them to another device?
(39039 views)
How do I reset the app's configuration to brand new?
(43313 views)
How do I get back to the Scan screen I saw when I first used the app?
(49498 views)
Confirming settings on the DirecTV receiver or DVR itself
(863495 views)
The app keeps asking me to rate it even though I already have
(37791 views)
How do I fully exit or close the app?
(36778 views)
Do you offer technical support?
(37699 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(38811 views)
(PRO-only) How does the Mini-Guide Source option work?
(36677 views)
How do I remove a receiver from the app?
(40226 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(38419 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(40012 views)
The Slow Motion button (and / or macros) do not work well.
(40455 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(41795 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(39844 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)