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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(95795 views)
Is Cognitial Mobile on Google+ or Google Groups?
(121329 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(86373 views)
Known Issues (current version)
(69655 views)
What can I expect to see in future versions? ("ToDo")
(72044 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(116152 views)
What are the requirements for the DirecTV Remote+ apps?
(98709 views)
The app crashes when I try to scan
(69854 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(72708 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(71928 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(63780 views)
Advanced support options
(58985 views)
What is the MEmote?
(25817 views)
One or more receivers are listed as "UNNAMED"
(28530 views)
I can't find the menus in the main DirecTV Remote+ app!
(27644 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(33981 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(32905 views)
The Mini-Guide fails to retrieve data for some channels
(28148 views)
Can I control the Genie and CLIENT devices?
(28611 views)
I am unable to see or use any menus in the app
(28577 views)
Why doesn't the mini-guide show any favorite channels?
(27854 views)
What permissions does the DirecTV Remote app use?
(29040 views)
Is there an easter egg in DirecTV Remote+ Pro?
(28443 views)
How do I manually add a receiver?
(32146 views)
How do I rename a receiver?
(34790 views)
How do I make a backup of my app's settings or copy them to another device?
(30564 views)
How do I reset the app's configuration to brand new?
(34761 views)
How do I get back to the Scan screen I saw when I first used the app?
(40946 views)
Confirming settings on the DirecTV receiver or DVR itself
(844807 views)
The app keeps asking me to rate it even though I already have
(29295 views)
How do I fully exit or close the app?
(28239 views)
Do you offer technical support?
(29227 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(30229 views)
(PRO-only) How does the Mini-Guide Source option work?
(28211 views)
How do I remove a receiver from the app?
(31710 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(29910 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(31533 views)
The Slow Motion button (and / or macros) do not work well.
(31993 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(33304 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(31284 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)