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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(103607 views)
Is Cognitial Mobile on Google+ or Google Groups?
(132443 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(93979 views)
Known Issues (current version)
(76185 views)
What can I expect to see in future versions? ("ToDo")
(78658 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(123118 views)
What are the requirements for the DirecTV Remote+ apps?
(105520 views)
The app crashes when I try to scan
(76528 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(79135 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(78575 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(67583 views)
Advanced support options
(62239 views)
What is the MEmote?
(27610 views)
One or more receivers are listed as "UNNAMED"
(30274 views)
I can't find the menus in the main DirecTV Remote+ app!
(29447 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(35991 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(34952 views)
The Mini-Guide fails to retrieve data for some channels
(29951 views)
Can I control the Genie and CLIENT devices?
(30472 views)
I am unable to see or use any menus in the app
(30372 views)
Why doesn't the mini-guide show any favorite channels?
(29670 views)
What permissions does the DirecTV Remote app use?
(30716 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30187 views)
How do I manually add a receiver?
(33965 views)
How do I rename a receiver?
(36554 views)
How do I make a backup of my app's settings or copy them to another device?
(32390 views)
How do I reset the app's configuration to brand new?
(36599 views)
How do I get back to the Scan screen I saw when I first used the app?
(42756 views)
Confirming settings on the DirecTV receiver or DVR itself
(850162 views)
The app keeps asking me to rate it even though I already have
(31070 views)
How do I fully exit or close the app?
(30038 views)
Do you offer technical support?
(31041 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32072 views)
(PRO-only) How does the Mini-Guide Source option work?
(29931 views)
How do I remove a receiver from the app?
(33522 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31719 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33318 views)
The Slow Motion button (and / or macros) do not work well.
(33780 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35118 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33083 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)