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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(106826 views)
Is Cognitial Mobile on Google+ or Google Groups?
(139750 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(96812 views)
Known Issues (current version)
(77407 views)
What can I expect to see in future versions? ("ToDo")
(79940 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124635 views)
What are the requirements for the DirecTV Remote+ apps?
(106994 views)
The app crashes when I try to scan
(77766 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80411 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79776 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(72617 views)
Advanced support options
(68167 views)
What is the MEmote?
(30568 views)
One or more receivers are listed as "UNNAMED"
(33264 views)
I can't find the menus in the main DirecTV Remote+ app!
(32414 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(39368 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(38277 views)
The Mini-Guide fails to retrieve data for some channels
(32977 views)
Can I control the Genie and CLIENT devices?
(33400 views)
I am unable to see or use any menus in the app
(33448 views)
Why doesn't the mini-guide show any favorite channels?
(32672 views)
What permissions does the DirecTV Remote app use?
(33726 views)
Is there an easter egg in DirecTV Remote+ Pro?
(33213 views)
How do I manually add a receiver?
(36990 views)
How do I rename a receiver?
(39533 views)
How do I make a backup of my app's settings or copy them to another device?
(35316 views)
How do I reset the app's configuration to brand new?
(39614 views)
How do I get back to the Scan screen I saw when I first used the app?
(45807 views)
Confirming settings on the DirecTV receiver or DVR itself
(856309 views)
The app keeps asking me to rate it even though I already have
(34075 views)
How do I fully exit or close the app?
(33094 views)
Do you offer technical support?
(33972 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(35095 views)
(PRO-only) How does the Mini-Guide Source option work?
(32944 views)
How do I remove a receiver from the app?
(36496 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(34700 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(36299 views)
The Slow Motion button (and / or macros) do not work well.
(36724 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(38091 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(36107 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)