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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(92660 views)
Is Cognitial Mobile on Google+ or Google Groups?
(116220 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(83308 views)
Known Issues (current version)
(66980 views)
What can I expect to see in future versions? ("ToDo")
(69334 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(112863 views)
What are the requirements for the DirecTV Remote+ apps?
(95285 views)
The app crashes when I try to scan
(67149 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(69839 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(69102 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(62221 views)
Advanced support options
(57629 views)
What is the MEmote?
(25092 views)
One or more receivers are listed as "UNNAMED"
(27781 views)
I can't find the menus in the main DirecTV Remote+ app!
(26872 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(33182 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(32059 views)
The Mini-Guide fails to retrieve data for some channels
(27360 views)
Can I control the Genie and CLIENT devices?
(27878 views)
I am unable to see or use any menus in the app
(27794 views)
Why doesn't the mini-guide show any favorite channels?
(27069 views)
What permissions does the DirecTV Remote app use?
(28221 views)
Is there an easter egg in DirecTV Remote+ Pro?
(27667 views)
How do I manually add a receiver?
(31356 views)
How do I rename a receiver?
(34002 views)
How do I make a backup of my app's settings or copy them to another device?
(29778 views)
How do I reset the app's configuration to brand new?
(33998 views)
How do I get back to the Scan screen I saw when I first used the app?
(40160 views)
Confirming settings on the DirecTV receiver or DVR itself
(842092 views)
The app keeps asking me to rate it even though I already have
(28514 views)
How do I fully exit or close the app?
(27474 views)
Do you offer technical support?
(28495 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(29423 views)
(PRO-only) How does the Mini-Guide Source option work?
(27473 views)
How do I remove a receiver from the app?
(30941 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(29129 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(30729 views)
The Slow Motion button (and / or macros) do not work well.
(31238 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(32533 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(30507 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)