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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(108281 views)
Is Cognitial Mobile on Google+ or Google Groups?
(143803 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(97994 views)
Known Issues (current version)
(77446 views)
What can I expect to see in future versions? ("ToDo")
(79977 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124854 views)
What are the requirements for the DirecTV Remote+ apps?
(107207 views)
The app crashes when I try to scan
(77799 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80440 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79813 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(75904 views)
Advanced support options
(72433 views)
What is the MEmote?
(32602 views)
One or more receivers are listed as "UNNAMED"
(35318 views)
I can't find the menus in the main DirecTV Remote+ app!
(34449 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(41654 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(40560 views)
The Mini-Guide fails to retrieve data for some channels
(35063 views)
Can I control the Genie and CLIENT devices?
(35424 views)
I am unable to see or use any menus in the app
(35465 views)
Why doesn't the mini-guide show any favorite channels?
(34734 views)
What permissions does the DirecTV Remote app use?
(35767 views)
Is there an easter egg in DirecTV Remote+ Pro?
(35215 views)
How do I manually add a receiver?
(39026 views)
How do I rename a receiver?
(41584 views)
How do I make a backup of my app's settings or copy them to another device?
(37380 views)
How do I reset the app's configuration to brand new?
(41662 views)
How do I get back to the Scan screen I saw when I first used the app?
(47797 views)
Confirming settings on the DirecTV receiver or DVR itself
(860165 views)
The app keeps asking me to rate it even though I already have
(36126 views)
How do I fully exit or close the app?
(35128 views)
Do you offer technical support?
(36015 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(37130 views)
(PRO-only) How does the Mini-Guide Source option work?
(34985 views)
How do I remove a receiver from the app?
(38562 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(36724 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(38332 views)
The Slow Motion button (and / or macros) do not work well.
(38732 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(40134 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(38167 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)