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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(104621 views)
Is Cognitial Mobile on Google+ or Google Groups?
(133818 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(95023 views)
Known Issues (current version)
(77104 views)
What can I expect to see in future versions? ("ToDo")
(79629 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(123971 views)
What are the requirements for the DirecTV Remote+ apps?
(106326 views)
The app crashes when I try to scan
(77432 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80014 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79462 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(68103 views)
Advanced support options
(62667 views)
What is the MEmote?
(27857 views)
One or more receivers are listed as "UNNAMED"
(30524 views)
I can't find the menus in the main DirecTV Remote+ app!
(29675 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36259 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(35211 views)
The Mini-Guide fails to retrieve data for some channels
(30211 views)
Can I control the Genie and CLIENT devices?
(30702 views)
I am unable to see or use any menus in the app
(30637 views)
Why doesn't the mini-guide show any favorite channels?
(29894 views)
What permissions does the DirecTV Remote app use?
(30937 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30418 views)
How do I manually add a receiver?
(34214 views)
How do I rename a receiver?
(36808 views)
How do I make a backup of my app's settings or copy them to another device?
(32617 views)
How do I reset the app's configuration to brand new?
(36860 views)
How do I get back to the Scan screen I saw when I first used the app?
(43016 views)
Confirming settings on the DirecTV receiver or DVR itself
(850817 views)
The app keeps asking me to rate it even though I already have
(31331 views)
How do I fully exit or close the app?
(30296 views)
Do you offer technical support?
(31240 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32343 views)
(PRO-only) How does the Mini-Guide Source option work?
(30176 views)
How do I remove a receiver from the app?
(33756 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31957 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33541 views)
The Slow Motion button (and / or macros) do not work well.
(34004 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35355 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33323 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)