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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(107245 views)
Is Cognitial Mobile on Google+ or Google Groups?
(140946 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(97152 views)
Known Issues (current version)
(77420 views)
What can I expect to see in future versions? ("ToDo")
(79945 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124698 views)
What are the requirements for the DirecTV Remote+ apps?
(107060 views)
The app crashes when I try to scan
(77779 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80416 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79788 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(73560 views)
Advanced support options
(69395 views)
What is the MEmote?
(31157 views)
One or more receivers are listed as "UNNAMED"
(33884 views)
I can't find the menus in the main DirecTV Remote+ app!
(33008 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(40046 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(38966 views)
The Mini-Guide fails to retrieve data for some channels
(33609 views)
Can I control the Genie and CLIENT devices?
(33989 views)
I am unable to see or use any menus in the app
(34018 views)
Why doesn't the mini-guide show any favorite channels?
(33273 views)
What permissions does the DirecTV Remote app use?
(34325 views)
Is there an easter egg in DirecTV Remote+ Pro?
(33789 views)
How do I manually add a receiver?
(37592 views)
How do I rename a receiver?
(40144 views)
How do I make a backup of my app's settings or copy them to another device?
(35923 views)
How do I reset the app's configuration to brand new?
(40225 views)
How do I get back to the Scan screen I saw when I first used the app?
(46394 views)
Confirming settings on the DirecTV receiver or DVR itself
(857437 views)
The app keeps asking me to rate it even though I already have
(34671 views)
How do I fully exit or close the app?
(33674 views)
Do you offer technical support?
(34572 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(35685 views)
(PRO-only) How does the Mini-Guide Source option work?
(33551 views)
How do I remove a receiver from the app?
(37086 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(35270 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(36903 views)
The Slow Motion button (and / or macros) do not work well.
(37313 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(38639 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(36695 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)