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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(103775 views)
Is Cognitial Mobile on Google+ or Google Groups?
(132660 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(94146 views)
Known Issues (current version)
(76354 views)
What can I expect to see in future versions? ("ToDo")
(78822 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(123257 views)
What are the requirements for the DirecTV Remote+ apps?
(105648 views)
The app crashes when I try to scan
(76677 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(79284 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(78684 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(67685 views)
Advanced support options
(62302 views)
What is the MEmote?
(27647 views)
One or more receivers are listed as "UNNAMED"
(30312 views)
I can't find the menus in the main DirecTV Remote+ app!
(29473 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36036 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(35002 views)
The Mini-Guide fails to retrieve data for some channels
(29988 views)
Can I control the Genie and CLIENT devices?
(30501 views)
I am unable to see or use any menus in the app
(30415 views)
Why doesn't the mini-guide show any favorite channels?
(29703 views)
What permissions does the DirecTV Remote app use?
(30754 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30227 views)
How do I manually add a receiver?
(33999 views)
How do I rename a receiver?
(36588 views)
How do I make a backup of my app's settings or copy them to another device?
(32426 views)
How do I reset the app's configuration to brand new?
(36638 views)
How do I get back to the Scan screen I saw when I first used the app?
(42793 views)
Confirming settings on the DirecTV receiver or DVR itself
(850274 views)
The app keeps asking me to rate it even though I already have
(31108 views)
How do I fully exit or close the app?
(30079 views)
Do you offer technical support?
(31089 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32106 views)
(PRO-only) How does the Mini-Guide Source option work?
(29974 views)
How do I remove a receiver from the app?
(33556 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31758 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33362 views)
The Slow Motion button (and / or macros) do not work well.
(33812 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35151 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33123 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)