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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(109653 views)
Is Cognitial Mobile on Google+ or Google Groups?
(147433 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(99063 views)
Known Issues (current version)
(77469 views)
What can I expect to see in future versions? ("ToDo")
(80011 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(125034 views)
What are the requirements for the DirecTV Remote+ apps?
(107381 views)
The app crashes when I try to scan
(77831 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80479 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79848 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(78812 views)
Advanced support options
(76146 views)
What is the MEmote?
(34301 views)
One or more receivers are listed as "UNNAMED"
(36994 views)
I can't find the menus in the main DirecTV Remote+ app!
(36162 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(43589 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(42505 views)
The Mini-Guide fails to retrieve data for some channels
(36751 views)
Can I control the Genie and CLIENT devices?
(37133 views)
I am unable to see or use any menus in the app
(37122 views)
Why doesn't the mini-guide show any favorite channels?
(36401 views)
What permissions does the DirecTV Remote app use?
(37430 views)
Is there an easter egg in DirecTV Remote+ Pro?
(36959 views)
How do I manually add a receiver?
(40701 views)
How do I rename a receiver?
(43254 views)
How do I make a backup of my app's settings or copy them to another device?
(39067 views)
How do I reset the app's configuration to brand new?
(43346 views)
How do I get back to the Scan screen I saw when I first used the app?
(49523 views)
Confirming settings on the DirecTV receiver or DVR itself
(863529 views)
The app keeps asking me to rate it even though I already have
(37810 views)
How do I fully exit or close the app?
(36815 views)
Do you offer technical support?
(37733 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(38833 views)
(PRO-only) How does the Mini-Guide Source option work?
(36701 views)
How do I remove a receiver from the app?
(40254 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(38444 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(40037 views)
The Slow Motion button (and / or macros) do not work well.
(40479 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(41821 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(39869 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)