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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(107443 views)
Is Cognitial Mobile on Google+ or Google Groups?
(141524 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(97305 views)
Known Issues (current version)
(77424 views)
What can I expect to see in future versions? ("ToDo")
(79952 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124734 views)
What are the requirements for the DirecTV Remote+ apps?
(107086 views)
The app crashes when I try to scan
(77780 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80420 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79793 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(74019 views)
Advanced support options
(69962 views)
What is the MEmote?
(31445 views)
One or more receivers are listed as "UNNAMED"
(34155 views)
I can't find the menus in the main DirecTV Remote+ app!
(33303 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(40334 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(39267 views)
The Mini-Guide fails to retrieve data for some channels
(33878 views)
Can I control the Genie and CLIENT devices?
(34282 views)
I am unable to see or use any menus in the app
(34293 views)
Why doesn't the mini-guide show any favorite channels?
(33541 views)
What permissions does the DirecTV Remote app use?
(34579 views)
Is there an easter egg in DirecTV Remote+ Pro?
(34086 views)
How do I manually add a receiver?
(37893 views)
How do I rename a receiver?
(40424 views)
How do I make a backup of my app's settings or copy them to another device?
(36215 views)
How do I reset the app's configuration to brand new?
(40503 views)
How do I get back to the Scan screen I saw when I first used the app?
(46702 views)
Confirming settings on the DirecTV receiver or DVR itself
(858000 views)
The app keeps asking me to rate it even though I already have
(34953 views)
How do I fully exit or close the app?
(33951 views)
Do you offer technical support?
(34860 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(35987 views)
(PRO-only) How does the Mini-Guide Source option work?
(33805 views)
How do I remove a receiver from the app?
(37369 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(35547 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(37161 views)
The Slow Motion button (and / or macros) do not work well.
(37568 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(38923 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(36972 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)