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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(105962 views)
Is Cognitial Mobile on Google+ or Google Groups?
(137394 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(96136 views)
Known Issues (current version)
(77384 views)
What can I expect to see in future versions? ("ToDo")
(79927 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124521 views)
What are the requirements for the DirecTV Remote+ apps?
(106882 views)
The app crashes when I try to scan
(77744 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80390 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79754 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(70778 views)
Advanced support options
(65796 views)
What is the MEmote?
(29426 views)
One or more receivers are listed as "UNNAMED"
(32113 views)
I can't find the menus in the main DirecTV Remote+ app!
(31274 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(38043 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(36959 views)
The Mini-Guide fails to retrieve data for some channels
(31800 views)
Can I control the Genie and CLIENT devices?
(32280 views)
I am unable to see or use any menus in the app
(32293 views)
Why doesn't the mini-guide show any favorite channels?
(31456 views)
What permissions does the DirecTV Remote app use?
(32572 views)
Is there an easter egg in DirecTV Remote+ Pro?
(32019 views)
How do I manually add a receiver?
(35789 views)
How do I rename a receiver?
(38363 views)
How do I make a backup of my app's settings or copy them to another device?
(34159 views)
How do I reset the app's configuration to brand new?
(38516 views)
How do I get back to the Scan screen I saw when I first used the app?
(44665 views)
Confirming settings on the DirecTV receiver or DVR itself
(854127 views)
The app keeps asking me to rate it even though I already have
(32930 views)
How do I fully exit or close the app?
(31948 views)
Do you offer technical support?
(32873 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(33970 views)
(PRO-only) How does the Mini-Guide Source option work?
(31820 views)
How do I remove a receiver from the app?
(35349 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(33495 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(35111 views)
The Slow Motion button (and / or macros) do not work well.
(35542 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(36903 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(34947 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)