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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(107770 views)
Is Cognitial Mobile on Google+ or Google Groups?
(142446 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(97571 views)
Known Issues (current version)
(77430 views)
What can I expect to see in future versions? ("ToDo")
(79961 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124774 views)
What are the requirements for the DirecTV Remote+ apps?
(107129 views)
The app crashes when I try to scan
(77788 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80429 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79808 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(74776 views)
Advanced support options
(70929 views)
What is the MEmote?
(31891 views)
One or more receivers are listed as "UNNAMED"
(34613 views)
I can't find the menus in the main DirecTV Remote+ app!
(33766 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(40866 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(39774 views)
The Mini-Guide fails to retrieve data for some channels
(34366 views)
Can I control the Genie and CLIENT devices?
(34772 views)
I am unable to see or use any menus in the app
(34778 views)
Why doesn't the mini-guide show any favorite channels?
(33999 views)
What permissions does the DirecTV Remote app use?
(35043 views)
Is there an easter egg in DirecTV Remote+ Pro?
(34526 views)
How do I manually add a receiver?
(38346 views)
How do I rename a receiver?
(40875 views)
How do I make a backup of my app's settings or copy them to another device?
(36672 views)
How do I reset the app's configuration to brand new?
(40977 views)
How do I get back to the Scan screen I saw when I first used the app?
(47149 views)
Confirming settings on the DirecTV receiver or DVR itself
(858862 views)
The app keeps asking me to rate it even though I already have
(35396 views)
How do I fully exit or close the app?
(34434 views)
Do you offer technical support?
(35303 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(36457 views)
(PRO-only) How does the Mini-Guide Source option work?
(34263 views)
How do I remove a receiver from the app?
(37843 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(36023 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(37622 views)
The Slow Motion button (and / or macros) do not work well.
(38046 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(39404 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(37465 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)