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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(107746 views)
Is Cognitial Mobile on Google+ or Google Groups?
(142369 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(97541 views)
Known Issues (current version)
(77430 views)
What can I expect to see in future versions? ("ToDo")
(79960 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124771 views)
What are the requirements for the DirecTV Remote+ apps?
(107126 views)
The app crashes when I try to scan
(77788 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80428 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79806 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(74715 views)
Advanced support options
(70841 views)
What is the MEmote?
(31852 views)
One or more receivers are listed as "UNNAMED"
(34570 views)
I can't find the menus in the main DirecTV Remote+ app!
(33721 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(40820 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(39728 views)
The Mini-Guide fails to retrieve data for some channels
(34321 views)
Can I control the Genie and CLIENT devices?
(34735 views)
I am unable to see or use any menus in the app
(34727 views)
Why doesn't the mini-guide show any favorite channels?
(33950 views)
What permissions does the DirecTV Remote app use?
(35002 views)
Is there an easter egg in DirecTV Remote+ Pro?
(34483 views)
How do I manually add a receiver?
(38301 views)
How do I rename a receiver?
(40826 views)
How do I make a backup of my app's settings or copy them to another device?
(36619 views)
How do I reset the app's configuration to brand new?
(40935 views)
How do I get back to the Scan screen I saw when I first used the app?
(47104 views)
Confirming settings on the DirecTV receiver or DVR itself
(858769 views)
The app keeps asking me to rate it even though I already have
(35365 views)
How do I fully exit or close the app?
(34396 views)
Do you offer technical support?
(35255 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(36416 views)
(PRO-only) How does the Mini-Guide Source option work?
(34226 views)
How do I remove a receiver from the app?
(37797 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(35986 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(37582 views)
The Slow Motion button (and / or macros) do not work well.
(38016 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(39350 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(37429 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)