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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(104328 views)
Is Cognitial Mobile on Google+ or Google Groups?
(133419 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(94723 views)
Known Issues (current version)
(76821 views)
What can I expect to see in future versions? ("ToDo")
(79346 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(123725 views)
What are the requirements for the DirecTV Remote+ apps?
(106096 views)
The app crashes when I try to scan
(77184 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(79774 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79186 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(67963 views)
Advanced support options
(62551 views)
What is the MEmote?
(27789 views)
One or more receivers are listed as "UNNAMED"
(30450 views)
I can't find the menus in the main DirecTV Remote+ app!
(29601 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36185 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(35140 views)
The Mini-Guide fails to retrieve data for some channels
(30135 views)
Can I control the Genie and CLIENT devices?
(30633 views)
I am unable to see or use any menus in the app
(30554 views)
Why doesn't the mini-guide show any favorite channels?
(29825 views)
What permissions does the DirecTV Remote app use?
(30864 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30361 views)
How do I manually add a receiver?
(34142 views)
How do I rename a receiver?
(36734 views)
How do I make a backup of my app's settings or copy them to another device?
(32551 views)
How do I reset the app's configuration to brand new?
(36786 views)
How do I get back to the Scan screen I saw when I first used the app?
(42945 views)
Confirming settings on the DirecTV receiver or DVR itself
(850634 views)
The app keeps asking me to rate it even though I already have
(31239 views)
How do I fully exit or close the app?
(30214 views)
Do you offer technical support?
(31180 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32249 views)
(PRO-only) How does the Mini-Guide Source option work?
(30100 views)
How do I remove a receiver from the app?
(33684 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31883 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33489 views)
The Slow Motion button (and / or macros) do not work well.
(33930 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35295 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33258 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)