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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(104116 views)
Is Cognitial Mobile on Google+ or Google Groups?
(133128 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(94518 views)
Known Issues (current version)
(76635 views)
What can I expect to see in future versions? ("ToDo")
(79157 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(123574 views)
What are the requirements for the DirecTV Remote+ apps?
(105938 views)
The app crashes when I try to scan
(77001 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(79592 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(78996 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(67858 views)
Advanced support options
(62459 views)
What is the MEmote?
(27737 views)
One or more receivers are listed as "UNNAMED"
(30407 views)
I can't find the menus in the main DirecTV Remote+ app!
(29553 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36129 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(35093 views)
The Mini-Guide fails to retrieve data for some channels
(30072 views)
Can I control the Genie and CLIENT devices?
(30585 views)
I am unable to see or use any menus in the app
(30509 views)
Why doesn't the mini-guide show any favorite channels?
(29788 views)
What permissions does the DirecTV Remote app use?
(30821 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30313 views)
How do I manually add a receiver?
(34086 views)
How do I rename a receiver?
(36687 views)
How do I make a backup of my app's settings or copy them to another device?
(32505 views)
How do I reset the app's configuration to brand new?
(36736 views)
How do I get back to the Scan screen I saw when I first used the app?
(42895 views)
Confirming settings on the DirecTV receiver or DVR itself
(850513 views)
The app keeps asking me to rate it even though I already have
(31176 views)
How do I fully exit or close the app?
(30158 views)
Do you offer technical support?
(31151 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32202 views)
(PRO-only) How does the Mini-Guide Source option work?
(30061 views)
How do I remove a receiver from the app?
(33639 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31832 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33444 views)
The Slow Motion button (and / or macros) do not work well.
(33891 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35251 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33201 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)