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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(103382 views)
Is Cognitial Mobile on Google+ or Google Groups?
(132154 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(93776 views)
Known Issues (current version)
(76024 views)
What can I expect to see in future versions? ("ToDo")
(78451 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(122929 views)
What are the requirements for the DirecTV Remote+ apps?
(105344 views)
The app crashes when I try to scan
(76360 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(78982 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(78397 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(67469 views)
Advanced support options
(62146 views)
What is the MEmote?
(27571 views)
One or more receivers are listed as "UNNAMED"
(30223 views)
I can't find the menus in the main DirecTV Remote+ app!
(29400 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(35935 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(34896 views)
The Mini-Guide fails to retrieve data for some channels
(29914 views)
Can I control the Genie and CLIENT devices?
(30414 views)
I am unable to see or use any menus in the app
(30324 views)
Why doesn't the mini-guide show any favorite channels?
(29622 views)
What permissions does the DirecTV Remote app use?
(30672 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30135 views)
How do I manually add a receiver?
(33910 views)
How do I rename a receiver?
(36512 views)
How do I make a backup of my app's settings or copy them to another device?
(32336 views)
How do I reset the app's configuration to brand new?
(36543 views)
How do I get back to the Scan screen I saw when I first used the app?
(42705 views)
Confirming settings on the DirecTV receiver or DVR itself
(850033 views)
The app keeps asking me to rate it even though I already have
(31010 views)
How do I fully exit or close the app?
(29987 views)
Do you offer technical support?
(30989 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32012 views)
(PRO-only) How does the Mini-Guide Source option work?
(29884 views)
How do I remove a receiver from the app?
(33477 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31679 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33259 views)
The Slow Motion button (and / or macros) do not work well.
(33729 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35068 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33029 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)