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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(107408 views)
Is Cognitial Mobile on Google+ or Google Groups?
(141415 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(97275 views)
Known Issues (current version)
(77424 views)
What can I expect to see in future versions? ("ToDo")
(79951 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124725 views)
What are the requirements for the DirecTV Remote+ apps?
(107083 views)
The app crashes when I try to scan
(77780 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80420 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79793 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(73935 views)
Advanced support options
(69856 views)
What is the MEmote?
(31393 views)
One or more receivers are listed as "UNNAMED"
(34112 views)
I can't find the menus in the main DirecTV Remote+ app!
(33251 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(40283 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(39229 views)
The Mini-Guide fails to retrieve data for some channels
(33837 views)
Can I control the Genie and CLIENT devices?
(34228 views)
I am unable to see or use any menus in the app
(34248 views)
Why doesn't the mini-guide show any favorite channels?
(33490 views)
What permissions does the DirecTV Remote app use?
(34529 views)
Is there an easter egg in DirecTV Remote+ Pro?
(34033 views)
How do I manually add a receiver?
(37843 views)
How do I rename a receiver?
(40377 views)
How do I make a backup of my app's settings or copy them to another device?
(36164 views)
How do I reset the app's configuration to brand new?
(40453 views)
How do I get back to the Scan screen I saw when I first used the app?
(46650 views)
Confirming settings on the DirecTV receiver or DVR itself
(857904 views)
The app keeps asking me to rate it even though I already have
(34902 views)
How do I fully exit or close the app?
(33904 views)
Do you offer technical support?
(34803 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(35942 views)
(PRO-only) How does the Mini-Guide Source option work?
(33751 views)
How do I remove a receiver from the app?
(37316 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(35507 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(37112 views)
The Slow Motion button (and / or macros) do not work well.
(37517 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(38874 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(36924 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)