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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(103428 views)
Is Cognitial Mobile on Google+ or Google Groups?
(132233 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(93817 views)
Known Issues (current version)
(76059 views)
What can I expect to see in future versions? ("ToDo")
(78501 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(122965 views)
What are the requirements for the DirecTV Remote+ apps?
(105380 views)
The app crashes when I try to scan
(76392 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(79021 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(78430 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(67494 views)
Advanced support options
(62165 views)
What is the MEmote?
(27577 views)
One or more receivers are listed as "UNNAMED"
(30233 views)
I can't find the menus in the main DirecTV Remote+ app!
(29411 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(35945 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(34909 views)
The Mini-Guide fails to retrieve data for some channels
(29920 views)
Can I control the Genie and CLIENT devices?
(30427 views)
I am unable to see or use any menus in the app
(30335 views)
Why doesn't the mini-guide show any favorite channels?
(29634 views)
What permissions does the DirecTV Remote app use?
(30680 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30150 views)
How do I manually add a receiver?
(33920 views)
How do I rename a receiver?
(36520 views)
How do I make a backup of my app's settings or copy them to another device?
(32349 views)
How do I reset the app's configuration to brand new?
(36555 views)
How do I get back to the Scan screen I saw when I first used the app?
(42716 views)
Confirming settings on the DirecTV receiver or DVR itself
(850067 views)
The app keeps asking me to rate it even though I already have
(31017 views)
How do I fully exit or close the app?
(29998 views)
Do you offer technical support?
(30997 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32025 views)
(PRO-only) How does the Mini-Guide Source option work?
(29897 views)
How do I remove a receiver from the app?
(33489 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31691 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33274 views)
The Slow Motion button (and / or macros) do not work well.
(33741 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35082 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33038 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)