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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(107791 views)
Is Cognitial Mobile on Google+ or Google Groups?
(142488 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(97588 views)
Known Issues (current version)
(77430 views)
What can I expect to see in future versions? ("ToDo")
(79961 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124775 views)
What are the requirements for the DirecTV Remote+ apps?
(107132 views)
The app crashes when I try to scan
(77788 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80431 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79808 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(74816 views)
Advanced support options
(70966 views)
What is the MEmote?
(31913 views)
One or more receivers are listed as "UNNAMED"
(34644 views)
I can't find the menus in the main DirecTV Remote+ app!
(33797 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(40890 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(39803 views)
The Mini-Guide fails to retrieve data for some channels
(34384 views)
Can I control the Genie and CLIENT devices?
(34798 views)
I am unable to see or use any menus in the app
(34796 views)
Why doesn't the mini-guide show any favorite channels?
(34022 views)
What permissions does the DirecTV Remote app use?
(35065 views)
Is there an easter egg in DirecTV Remote+ Pro?
(34553 views)
How do I manually add a receiver?
(38374 views)
How do I rename a receiver?
(40903 views)
How do I make a backup of my app's settings or copy them to another device?
(36685 views)
How do I reset the app's configuration to brand new?
(41000 views)
How do I get back to the Scan screen I saw when I first used the app?
(47173 views)
Confirming settings on the DirecTV receiver or DVR itself
(858897 views)
The app keeps asking me to rate it even though I already have
(35416 views)
How do I fully exit or close the app?
(34457 views)
Do you offer technical support?
(35321 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(36482 views)
(PRO-only) How does the Mini-Guide Source option work?
(34287 views)
How do I remove a receiver from the app?
(37863 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(36059 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(37642 views)
The Slow Motion button (and / or macros) do not work well.
(38077 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(39428 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(37491 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)