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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(107478 views)
Is Cognitial Mobile on Google+ or Google Groups?
(141626 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(97322 views)
Known Issues (current version)
(77424 views)
What can I expect to see in future versions? ("ToDo")
(79954 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124737 views)
What are the requirements for the DirecTV Remote+ apps?
(107088 views)
The app crashes when I try to scan
(77780 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80420 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79794 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(74105 views)
Advanced support options
(70075 views)
What is the MEmote?
(31474 views)
One or more receivers are listed as "UNNAMED"
(34197 views)
I can't find the menus in the main DirecTV Remote+ app!
(33351 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(40382 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(39308 views)
The Mini-Guide fails to retrieve data for some channels
(33931 views)
Can I control the Genie and CLIENT devices?
(34329 views)
I am unable to see or use any menus in the app
(34334 views)
Why doesn't the mini-guide show any favorite channels?
(33597 views)
What permissions does the DirecTV Remote app use?
(34630 views)
Is there an easter egg in DirecTV Remote+ Pro?
(34137 views)
How do I manually add a receiver?
(37941 views)
How do I rename a receiver?
(40468 views)
How do I make a backup of my app's settings or copy them to another device?
(36271 views)
How do I reset the app's configuration to brand new?
(40562 views)
How do I get back to the Scan screen I saw when I first used the app?
(46751 views)
Confirming settings on the DirecTV receiver or DVR itself
(858075 views)
The app keeps asking me to rate it even though I already have
(34986 views)
How do I fully exit or close the app?
(33982 views)
Do you offer technical support?
(34902 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(36015 views)
(PRO-only) How does the Mini-Guide Source option work?
(33854 views)
How do I remove a receiver from the app?
(37429 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(35591 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(37207 views)
The Slow Motion button (and / or macros) do not work well.
(37623 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(38968 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(37021 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)