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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(107711 views)
Is Cognitial Mobile on Google+ or Google Groups?
(142248 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(97503 views)
Known Issues (current version)
(77427 views)
What can I expect to see in future versions? ("ToDo")
(79959 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124760 views)
What are the requirements for the DirecTV Remote+ apps?
(107119 views)
The app crashes when I try to scan
(77787 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80426 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79805 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(74616 views)
Advanced support options
(70716 views)
What is the MEmote?
(31793 views)
One or more receivers are listed as "UNNAMED"
(34511 views)
I can't find the menus in the main DirecTV Remote+ app!
(33666 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(40738 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(39674 views)
The Mini-Guide fails to retrieve data for some channels
(34257 views)
Can I control the Genie and CLIENT devices?
(34666 views)
I am unable to see or use any menus in the app
(34656 views)
Why doesn't the mini-guide show any favorite channels?
(33897 views)
What permissions does the DirecTV Remote app use?
(34939 views)
Is there an easter egg in DirecTV Remote+ Pro?
(34430 views)
How do I manually add a receiver?
(38241 views)
How do I rename a receiver?
(40772 views)
How do I make a backup of my app's settings or copy them to another device?
(36560 views)
How do I reset the app's configuration to brand new?
(40862 views)
How do I get back to the Scan screen I saw when I first used the app?
(47036 views)
Confirming settings on the DirecTV receiver or DVR itself
(858633 views)
The app keeps asking me to rate it even though I already have
(35282 views)
How do I fully exit or close the app?
(34328 views)
Do you offer technical support?
(35191 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(36353 views)
(PRO-only) How does the Mini-Guide Source option work?
(34170 views)
How do I remove a receiver from the app?
(37733 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(35911 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(37522 views)
The Slow Motion button (and / or macros) do not work well.
(37949 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(39294 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(37372 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)