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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(105722 views)
Is Cognitial Mobile on Google+ or Google Groups?
(136702 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(95937 views)
Known Issues (current version)
(77377 views)
What can I expect to see in future versions? ("ToDo")
(79922 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124493 views)
What are the requirements for the DirecTV Remote+ apps?
(106841 views)
The app crashes when I try to scan
(77742 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80384 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79748 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(70238 views)
Advanced support options
(65096 views)
What is the MEmote?
(29104 views)
One or more receivers are listed as "UNNAMED"
(31754 views)
I can't find the menus in the main DirecTV Remote+ app!
(30895 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(37660 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(36596 views)
The Mini-Guide fails to retrieve data for some channels
(31449 views)
Can I control the Genie and CLIENT devices?
(31905 views)
I am unable to see or use any menus in the app
(31926 views)
Why doesn't the mini-guide show any favorite channels?
(31151 views)
What permissions does the DirecTV Remote app use?
(32186 views)
Is there an easter egg in DirecTV Remote+ Pro?
(31662 views)
How do I manually add a receiver?
(35467 views)
How do I rename a receiver?
(38011 views)
How do I make a backup of my app's settings or copy them to another device?
(33814 views)
How do I reset the app's configuration to brand new?
(38139 views)
How do I get back to the Scan screen I saw when I first used the app?
(44304 views)
Confirming settings on the DirecTV receiver or DVR itself
(853434 views)
The app keeps asking me to rate it even though I already have
(32588 views)
How do I fully exit or close the app?
(31585 views)
Do you offer technical support?
(32525 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(33617 views)
(PRO-only) How does the Mini-Guide Source option work?
(31453 views)
How do I remove a receiver from the app?
(34987 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(33171 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(34777 views)
The Slow Motion button (and / or macros) do not work well.
(35193 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(36580 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(34616 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)