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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(99220 views)
Is Cognitial Mobile on Google+ or Google Groups?
(126353 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(89743 views)
Known Issues (current version)
(72482 views)
What can I expect to see in future versions? ("ToDo")
(74970 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(119350 views)
What are the requirements for the DirecTV Remote+ apps?
(101852 views)
The app crashes when I try to scan
(72816 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(75516 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(74824 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(65460 views)
Advanced support options
(60425 views)
What is the MEmote?
(26593 views)
One or more receivers are listed as "UNNAMED"
(29281 views)
I can't find the menus in the main DirecTV Remote+ app!
(28382 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(34882 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(33779 views)
The Mini-Guide fails to retrieve data for some channels
(28965 views)
Can I control the Genie and CLIENT devices?
(29417 views)
I am unable to see or use any menus in the app
(29362 views)
Why doesn't the mini-guide show any favorite channels?
(28614 views)
What permissions does the DirecTV Remote app use?
(29757 views)
Is there an easter egg in DirecTV Remote+ Pro?
(29202 views)
How do I manually add a receiver?
(32970 views)
How do I rename a receiver?
(35566 views)
How do I make a backup of my app's settings or copy them to another device?
(31330 views)
How do I reset the app's configuration to brand new?
(35534 views)
How do I get back to the Scan screen I saw when I first used the app?
(41712 views)
Confirming settings on the DirecTV receiver or DVR itself
(847336 views)
The app keeps asking me to rate it even though I already have
(30066 views)
How do I fully exit or close the app?
(29047 views)
Do you offer technical support?
(30007 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(31047 views)
(PRO-only) How does the Mini-Guide Source option work?
(28970 views)
How do I remove a receiver from the app?
(32479 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(30690 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(32281 views)
The Slow Motion button (and / or macros) do not work well.
(32752 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(34126 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(32021 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)