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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(107418 views)
Is Cognitial Mobile on Google+ or Google Groups?
(141456 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(97289 views)
Known Issues (current version)
(77424 views)
What can I expect to see in future versions? ("ToDo")
(79951 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124731 views)
What are the requirements for the DirecTV Remote+ apps?
(107085 views)
The app crashes when I try to scan
(77780 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80420 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79793 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(73970 views)
Advanced support options
(69895 views)
What is the MEmote?
(31409 views)
One or more receivers are listed as "UNNAMED"
(34128 views)
I can't find the menus in the main DirecTV Remote+ app!
(33265 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(40306 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(39242 views)
The Mini-Guide fails to retrieve data for some channels
(33851 views)
Can I control the Genie and CLIENT devices?
(34250 views)
I am unable to see or use any menus in the app
(34263 views)
Why doesn't the mini-guide show any favorite channels?
(33510 views)
What permissions does the DirecTV Remote app use?
(34548 views)
Is there an easter egg in DirecTV Remote+ Pro?
(34058 views)
How do I manually add a receiver?
(37863 views)
How do I rename a receiver?
(40398 views)
How do I make a backup of my app's settings or copy them to another device?
(36185 views)
How do I reset the app's configuration to brand new?
(40473 views)
How do I get back to the Scan screen I saw when I first used the app?
(46675 views)
Confirming settings on the DirecTV receiver or DVR itself
(857938 views)
The app keeps asking me to rate it even though I already have
(34924 views)
How do I fully exit or close the app?
(33917 views)
Do you offer technical support?
(34822 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(35954 views)
(PRO-only) How does the Mini-Guide Source option work?
(33774 views)
How do I remove a receiver from the app?
(37333 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(35517 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(37127 views)
The Slow Motion button (and / or macros) do not work well.
(37533 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(38890 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(36942 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)