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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(107535 views)
Is Cognitial Mobile on Google+ or Google Groups?
(141799 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(97375 views)
Known Issues (current version)
(77426 views)
What can I expect to see in future versions? ("ToDo")
(79959 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124741 views)
What are the requirements for the DirecTV Remote+ apps?
(107096 views)
The app crashes when I try to scan
(77782 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80424 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79800 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(74235 views)
Advanced support options
(70260 views)
What is the MEmote?
(31576 views)
One or more receivers are listed as "UNNAMED"
(34297 views)
I can't find the menus in the main DirecTV Remote+ app!
(33447 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(40489 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(39407 views)
The Mini-Guide fails to retrieve data for some channels
(34027 views)
Can I control the Genie and CLIENT devices?
(34433 views)
I am unable to see or use any menus in the app
(34412 views)
Why doesn't the mini-guide show any favorite channels?
(33679 views)
What permissions does the DirecTV Remote app use?
(34700 views)
Is there an easter egg in DirecTV Remote+ Pro?
(34228 views)
How do I manually add a receiver?
(38025 views)
How do I rename a receiver?
(40552 views)
How do I make a backup of my app's settings or copy them to another device?
(36346 views)
How do I reset the app's configuration to brand new?
(40650 views)
How do I get back to the Scan screen I saw when I first used the app?
(46836 views)
Confirming settings on the DirecTV receiver or DVR itself
(858227 views)
The app keeps asking me to rate it even though I already have
(35056 views)
How do I fully exit or close the app?
(34072 views)
Do you offer technical support?
(34980 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(36104 views)
(PRO-only) How does the Mini-Guide Source option work?
(33941 views)
How do I remove a receiver from the app?
(37523 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(35679 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(37298 views)
The Slow Motion button (and / or macros) do not work well.
(37719 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(39055 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(37132 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)