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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(108425 views)
Is Cognitial Mobile on Google+ or Google Groups?
(144152 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(98107 views)
Known Issues (current version)
(77446 views)
What can I expect to see in future versions? ("ToDo")
(79980 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124868 views)
What are the requirements for the DirecTV Remote+ apps?
(107229 views)
The app crashes when I try to scan
(77801 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80446 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79816 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(76221 views)
Advanced support options
(72777 views)
What is the MEmote?
(32779 views)
One or more receivers are listed as "UNNAMED"
(35511 views)
I can't find the menus in the main DirecTV Remote+ app!
(34662 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(41862 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(40777 views)
The Mini-Guide fails to retrieve data for some channels
(35241 views)
Can I control the Genie and CLIENT devices?
(35613 views)
I am unable to see or use any menus in the app
(35631 views)
Why doesn't the mini-guide show any favorite channels?
(34917 views)
What permissions does the DirecTV Remote app use?
(35924 views)
Is there an easter egg in DirecTV Remote+ Pro?
(35385 views)
How do I manually add a receiver?
(39204 views)
How do I rename a receiver?
(41752 views)
How do I make a backup of my app's settings or copy them to another device?
(37563 views)
How do I reset the app's configuration to brand new?
(41857 views)
How do I get back to the Scan screen I saw when I first used the app?
(47964 views)
Confirming settings on the DirecTV receiver or DVR itself
(860524 views)
The app keeps asking me to rate it even though I already have
(36297 views)
How do I fully exit or close the app?
(35312 views)
Do you offer technical support?
(36194 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(37303 views)
(PRO-only) How does the Mini-Guide Source option work?
(35177 views)
How do I remove a receiver from the app?
(38755 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(36903 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(38500 views)
The Slow Motion button (and / or macros) do not work well.
(38920 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(40314 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(38340 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)