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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(108135 views)
Is Cognitial Mobile on Google+ or Google Groups?
(143453 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(97879 views)
Known Issues (current version)
(77438 views)
What can I expect to see in future versions? ("ToDo")
(79971 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124828 views)
What are the requirements for the DirecTV Remote+ apps?
(107182 views)
The app crashes when I try to scan
(77798 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80437 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79811 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(75589 views)
Advanced support options
(72040 views)
What is the MEmote?
(32430 views)
One or more receivers are listed as "UNNAMED"
(35125 views)
I can't find the menus in the main DirecTV Remote+ app!
(34265 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(41445 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(40368 views)
The Mini-Guide fails to retrieve data for some channels
(34863 views)
Can I control the Genie and CLIENT devices?
(35258 views)
I am unable to see or use any menus in the app
(35293 views)
Why doesn't the mini-guide show any favorite channels?
(34532 views)
What permissions does the DirecTV Remote app use?
(35573 views)
Is there an easter egg in DirecTV Remote+ Pro?
(35054 views)
How do I manually add a receiver?
(38850 views)
How do I rename a receiver?
(41409 views)
How do I make a backup of my app's settings or copy them to another device?
(37196 views)
How do I reset the app's configuration to brand new?
(41484 views)
How do I get back to the Scan screen I saw when I first used the app?
(47636 views)
Confirming settings on the DirecTV receiver or DVR itself
(859848 views)
The app keeps asking me to rate it even though I already have
(35913 views)
How do I fully exit or close the app?
(34942 views)
Do you offer technical support?
(35849 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(36938 views)
(PRO-only) How does the Mini-Guide Source option work?
(34806 views)
How do I remove a receiver from the app?
(38380 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(36541 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(38146 views)
The Slow Motion button (and / or macros) do not work well.
(38568 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(39938 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(37985 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)