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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(107257 views)
Is Cognitial Mobile on Google+ or Google Groups?
(140961 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(97156 views)
Known Issues (current version)
(77420 views)
What can I expect to see in future versions? ("ToDo")
(79945 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124699 views)
What are the requirements for the DirecTV Remote+ apps?
(107062 views)
The app crashes when I try to scan
(77779 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80416 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79788 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(73576 views)
Advanced support options
(69420 views)
What is the MEmote?
(31164 views)
One or more receivers are listed as "UNNAMED"
(33897 views)
I can't find the menus in the main DirecTV Remote+ app!
(33018 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(40054 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(38985 views)
The Mini-Guide fails to retrieve data for some channels
(33623 views)
Can I control the Genie and CLIENT devices?
(34002 views)
I am unable to see or use any menus in the app
(34024 views)
Why doesn't the mini-guide show any favorite channels?
(33280 views)
What permissions does the DirecTV Remote app use?
(34331 views)
Is there an easter egg in DirecTV Remote+ Pro?
(33800 views)
How do I manually add a receiver?
(37602 views)
How do I rename a receiver?
(40151 views)
How do I make a backup of my app's settings or copy them to another device?
(35935 views)
How do I reset the app's configuration to brand new?
(40234 views)
How do I get back to the Scan screen I saw when I first used the app?
(46411 views)
Confirming settings on the DirecTV receiver or DVR itself
(857458 views)
The app keeps asking me to rate it even though I already have
(34677 views)
How do I fully exit or close the app?
(33689 views)
Do you offer technical support?
(34585 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(35695 views)
(PRO-only) How does the Mini-Guide Source option work?
(33559 views)
How do I remove a receiver from the app?
(37092 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(35282 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(36914 views)
The Slow Motion button (and / or macros) do not work well.
(37320 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(38649 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(36707 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)