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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(93147 views)
Is Cognitial Mobile on Google+ or Google Groups?
(116884 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(83774 views)
Known Issues (current version)
(67348 views)
What can I expect to see in future versions? ("ToDo")
(69721 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(113279 views)
What are the requirements for the DirecTV Remote+ apps?
(95743 views)
The app crashes when I try to scan
(67554 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(70274 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(69492 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(62446 views)
Advanced support options
(57843 views)
What is the MEmote?
(25224 views)
One or more receivers are listed as "UNNAMED"
(27893 views)
I can't find the menus in the main DirecTV Remote+ app!
(26989 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(33315 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(32184 views)
The Mini-Guide fails to retrieve data for some channels
(27481 views)
Can I control the Genie and CLIENT devices?
(27994 views)
I am unable to see or use any menus in the app
(27923 views)
Why doesn't the mini-guide show any favorite channels?
(27183 views)
What permissions does the DirecTV Remote app use?
(28349 views)
Is there an easter egg in DirecTV Remote+ Pro?
(27779 views)
How do I manually add a receiver?
(31486 views)
How do I rename a receiver?
(34129 views)
How do I make a backup of my app's settings or copy them to another device?
(29905 views)
How do I reset the app's configuration to brand new?
(34120 views)
How do I get back to the Scan screen I saw when I first used the app?
(40274 views)
Confirming settings on the DirecTV receiver or DVR itself
(842400 views)
The app keeps asking me to rate it even though I already have
(28621 views)
How do I fully exit or close the app?
(27589 views)
Do you offer technical support?
(28604 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(29562 views)
(PRO-only) How does the Mini-Guide Source option work?
(27583 views)
How do I remove a receiver from the app?
(31065 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(29257 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(30839 views)
The Slow Motion button (and / or macros) do not work well.
(31344 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(32634 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(30625 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)