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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(103248 views)
Is Cognitial Mobile on Google+ or Google Groups?
(131968 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(93638 views)
Known Issues (current version)
(75905 views)
What can I expect to see in future versions? ("ToDo")
(78327 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(122806 views)
What are the requirements for the DirecTV Remote+ apps?
(105224 views)
The app crashes when I try to scan
(76248 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(78844 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(78276 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(67397 views)
Advanced support options
(62072 views)
What is the MEmote?
(27536 views)
One or more receivers are listed as "UNNAMED"
(30194 views)
I can't find the menus in the main DirecTV Remote+ app!
(29363 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(35892 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(34856 views)
The Mini-Guide fails to retrieve data for some channels
(29877 views)
Can I control the Genie and CLIENT devices?
(30366 views)
I am unable to see or use any menus in the app
(30299 views)
Why doesn't the mini-guide show any favorite channels?
(29585 views)
What permissions does the DirecTV Remote app use?
(30645 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30098 views)
How do I manually add a receiver?
(33882 views)
How do I rename a receiver?
(36478 views)
How do I make a backup of my app's settings or copy them to another device?
(32310 views)
How do I reset the app's configuration to brand new?
(36509 views)
How do I get back to the Scan screen I saw when I first used the app?
(42674 views)
Confirming settings on the DirecTV receiver or DVR itself
(849927 views)
The app keeps asking me to rate it even though I already have
(30979 views)
How do I fully exit or close the app?
(29958 views)
Do you offer technical support?
(30955 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(31995 views)
(PRO-only) How does the Mini-Guide Source option work?
(29849 views)
How do I remove a receiver from the app?
(33443 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31644 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33215 views)
The Slow Motion button (and / or macros) do not work well.
(33696 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35036 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(32992 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)