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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(106207 views)
Is Cognitial Mobile on Google+ or Google Groups?
(138088 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(96339 views)
Known Issues (current version)
(77393 views)
What can I expect to see in future versions? ("ToDo")
(79928 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124546 views)
What are the requirements for the DirecTV Remote+ apps?
(106915 views)
The app crashes when I try to scan
(77753 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80398 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79760 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(71358 views)
Advanced support options
(66481 views)
What is the MEmote?
(29753 views)
One or more receivers are listed as "UNNAMED"
(32439 views)
I can't find the menus in the main DirecTV Remote+ app!
(31584 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(38430 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(37348 views)
The Mini-Guide fails to retrieve data for some channels
(32141 views)
Can I control the Genie and CLIENT devices?
(32607 views)
I am unable to see or use any menus in the app
(32612 views)
Why doesn't the mini-guide show any favorite channels?
(31829 views)
What permissions does the DirecTV Remote app use?
(32872 views)
Is there an easter egg in DirecTV Remote+ Pro?
(32381 views)
How do I manually add a receiver?
(36131 views)
How do I rename a receiver?
(38656 views)
How do I make a backup of my app's settings or copy them to another device?
(34492 views)
How do I reset the app's configuration to brand new?
(38837 views)
How do I get back to the Scan screen I saw when I first used the app?
(45004 views)
Confirming settings on the DirecTV receiver or DVR itself
(854749 views)
The app keeps asking me to rate it even though I already have
(33229 views)
How do I fully exit or close the app?
(32292 views)
Do you offer technical support?
(33199 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(34280 views)
(PRO-only) How does the Mini-Guide Source option work?
(32136 views)
How do I remove a receiver from the app?
(35715 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(33819 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(35448 views)
The Slow Motion button (and / or macros) do not work well.
(35875 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(37237 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(35299 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)