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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(109398 views)
Is Cognitial Mobile on Google+ or Google Groups?
(146808 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(98876 views)
Known Issues (current version)
(77466 views)
What can I expect to see in future versions? ("ToDo")
(80004 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(125005 views)
What are the requirements for the DirecTV Remote+ apps?
(107350 views)
The app crashes when I try to scan
(77827 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80471 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79840 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(78309 views)
Advanced support options
(75463 views)
What is the MEmote?
(33995 views)
One or more receivers are listed as "UNNAMED"
(36721 views)
I can't find the menus in the main DirecTV Remote+ app!
(35882 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(43272 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(42162 views)
The Mini-Guide fails to retrieve data for some channels
(36489 views)
Can I control the Genie and CLIENT devices?
(36825 views)
I am unable to see or use any menus in the app
(36855 views)
Why doesn't the mini-guide show any favorite channels?
(36133 views)
What permissions does the DirecTV Remote app use?
(37138 views)
Is there an easter egg in DirecTV Remote+ Pro?
(36665 views)
How do I manually add a receiver?
(40422 views)
How do I rename a receiver?
(42966 views)
How do I make a backup of my app's settings or copy them to another device?
(38767 views)
How do I reset the app's configuration to brand new?
(43070 views)
How do I get back to the Scan screen I saw when I first used the app?
(49222 views)
Confirming settings on the DirecTV receiver or DVR itself
(863002 views)
The app keeps asking me to rate it even though I already have
(37531 views)
How do I fully exit or close the app?
(36520 views)
Do you offer technical support?
(37446 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(38541 views)
(PRO-only) How does the Mini-Guide Source option work?
(36410 views)
How do I remove a receiver from the app?
(39951 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(38161 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(39741 views)
The Slow Motion button (and / or macros) do not work well.
(40181 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(41511 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(39591 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)