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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(103996 views)
Is Cognitial Mobile on Google+ or Google Groups?
(132958 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(94390 views)
Known Issues (current version)
(76537 views)
What can I expect to see in future versions? ("ToDo")
(79042 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(123462 views)
What are the requirements for the DirecTV Remote+ apps?
(105829 views)
The app crashes when I try to scan
(76869 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(79469 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(78864 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(67788 views)
Advanced support options
(62410 views)
What is the MEmote?
(27696 views)
One or more receivers are listed as "UNNAMED"
(30370 views)
I can't find the menus in the main DirecTV Remote+ app!
(29526 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36090 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(35060 views)
The Mini-Guide fails to retrieve data for some channels
(30041 views)
Can I control the Genie and CLIENT devices?
(30553 views)
I am unable to see or use any menus in the app
(30475 views)
Why doesn't the mini-guide show any favorite channels?
(29756 views)
What permissions does the DirecTV Remote app use?
(30796 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30278 views)
How do I manually add a receiver?
(34056 views)
How do I rename a receiver?
(36645 views)
How do I make a backup of my app's settings or copy them to another device?
(32480 views)
How do I reset the app's configuration to brand new?
(36693 views)
How do I get back to the Scan screen I saw when I first used the app?
(42863 views)
Confirming settings on the DirecTV receiver or DVR itself
(850423 views)
The app keeps asking me to rate it even though I already have
(31151 views)
How do I fully exit or close the app?
(30131 views)
Do you offer technical support?
(31133 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32164 views)
(PRO-only) How does the Mini-Guide Source option work?
(30029 views)
How do I remove a receiver from the app?
(33609 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31802 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33406 views)
The Slow Motion button (and / or macros) do not work well.
(33862 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35215 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33163 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)