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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(109653 views)
Is Cognitial Mobile on Google+ or Google Groups?
(147431 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(99061 views)
Known Issues (current version)
(77469 views)
What can I expect to see in future versions? ("ToDo")
(80011 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(125034 views)
What are the requirements for the DirecTV Remote+ apps?
(107381 views)
The app crashes when I try to scan
(77831 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80479 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79848 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(78807 views)
Advanced support options
(76143 views)
What is the MEmote?
(34299 views)
One or more receivers are listed as "UNNAMED"
(36991 views)
I can't find the menus in the main DirecTV Remote+ app!
(36160 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(43587 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(42503 views)
The Mini-Guide fails to retrieve data for some channels
(36751 views)
Can I control the Genie and CLIENT devices?
(37132 views)
I am unable to see or use any menus in the app
(37122 views)
Why doesn't the mini-guide show any favorite channels?
(36397 views)
What permissions does the DirecTV Remote app use?
(37429 views)
Is there an easter egg in DirecTV Remote+ Pro?
(36957 views)
How do I manually add a receiver?
(40699 views)
How do I rename a receiver?
(43251 views)
How do I make a backup of my app's settings or copy them to another device?
(39064 views)
How do I reset the app's configuration to brand new?
(43344 views)
How do I get back to the Scan screen I saw when I first used the app?
(49520 views)
Confirming settings on the DirecTV receiver or DVR itself
(863527 views)
The app keeps asking me to rate it even though I already have
(37809 views)
How do I fully exit or close the app?
(36812 views)
Do you offer technical support?
(37733 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(38828 views)
(PRO-only) How does the Mini-Guide Source option work?
(36700 views)
How do I remove a receiver from the app?
(40253 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(38441 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(40034 views)
The Slow Motion button (and / or macros) do not work well.
(40477 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(41820 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(39869 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)