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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(106347 views)
Is Cognitial Mobile on Google+ or Google Groups?
(138462 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(96432 views)
Known Issues (current version)
(77396 views)
What can I expect to see in future versions? ("ToDo")
(79933 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124565 views)
What are the requirements for the DirecTV Remote+ apps?
(106930 views)
The app crashes when I try to scan
(77758 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80399 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79764 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(71648 views)
Advanced support options
(66873 views)
What is the MEmote?
(29932 views)
One or more receivers are listed as "UNNAMED"
(32617 views)
I can't find the menus in the main DirecTV Remote+ app!
(31780 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(38639 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(37572 views)
The Mini-Guide fails to retrieve data for some channels
(32310 views)
Can I control the Genie and CLIENT devices?
(32788 views)
I am unable to see or use any menus in the app
(32799 views)
Why doesn't the mini-guide show any favorite channels?
(32023 views)
What permissions does the DirecTV Remote app use?
(33065 views)
Is there an easter egg in DirecTV Remote+ Pro?
(32566 views)
How do I manually add a receiver?
(36317 views)
How do I rename a receiver?
(38858 views)
How do I make a backup of my app's settings or copy them to another device?
(34681 views)
How do I reset the app's configuration to brand new?
(39025 views)
How do I get back to the Scan screen I saw when I first used the app?
(45177 views)
Confirming settings on the DirecTV receiver or DVR itself
(855092 views)
The app keeps asking me to rate it even though I already have
(33414 views)
How do I fully exit or close the app?
(32476 views)
Do you offer technical support?
(33380 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(34461 views)
(PRO-only) How does the Mini-Guide Source option work?
(32308 views)
How do I remove a receiver from the app?
(35901 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(34032 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(35625 views)
The Slow Motion button (and / or macros) do not work well.
(36054 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(37427 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(35479 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)