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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(98814 views)
Is Cognitial Mobile on Google+ or Google Groups?
(125812 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(89360 views)
Known Issues (current version)
(72177 views)
What can I expect to see in future versions? ("ToDo")
(74641 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(119074 views)
What are the requirements for the DirecTV Remote+ apps?
(101548 views)
The app crashes when I try to scan
(72523 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(75213 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(74525 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(65301 views)
Advanced support options
(60274 views)
What is the MEmote?
(26507 views)
One or more receivers are listed as "UNNAMED"
(29191 views)
I can't find the menus in the main DirecTV Remote+ app!
(28305 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(34781 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(33686 views)
The Mini-Guide fails to retrieve data for some channels
(28880 views)
Can I control the Genie and CLIENT devices?
(29339 views)
I am unable to see or use any menus in the app
(29280 views)
Why doesn't the mini-guide show any favorite channels?
(28512 views)
What permissions does the DirecTV Remote app use?
(29688 views)
Is there an easter egg in DirecTV Remote+ Pro?
(29121 views)
How do I manually add a receiver?
(32881 views)
How do I rename a receiver?
(35484 views)
How do I make a backup of my app's settings or copy them to another device?
(31240 views)
How do I reset the app's configuration to brand new?
(35441 views)
How do I get back to the Scan screen I saw when I first used the app?
(41616 views)
Confirming settings on the DirecTV receiver or DVR itself
(847092 views)
The app keeps asking me to rate it even though I already have
(29982 views)
How do I fully exit or close the app?
(28965 views)
Do you offer technical support?
(29927 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(30963 views)
(PRO-only) How does the Mini-Guide Source option work?
(28876 views)
How do I remove a receiver from the app?
(32388 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(30602 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(32187 views)
The Slow Motion button (and / or macros) do not work well.
(32650 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(34022 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(31942 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)