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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(93118 views)
Is Cognitial Mobile on Google+ or Google Groups?
(116838 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(83737 views)
Known Issues (current version)
(67325 views)
What can I expect to see in future versions? ("ToDo")
(69691 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(113246 views)
What are the requirements for the DirecTV Remote+ apps?
(95717 views)
The app crashes when I try to scan
(67520 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(70240 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(69457 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(62424 views)
Advanced support options
(57823 views)
What is the MEmote?
(25214 views)
One or more receivers are listed as "UNNAMED"
(27886 views)
I can't find the menus in the main DirecTV Remote+ app!
(26986 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(33307 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(32173 views)
The Mini-Guide fails to retrieve data for some channels
(27474 views)
Can I control the Genie and CLIENT devices?
(27992 views)
I am unable to see or use any menus in the app
(27915 views)
Why doesn't the mini-guide show any favorite channels?
(27169 views)
What permissions does the DirecTV Remote app use?
(28337 views)
Is there an easter egg in DirecTV Remote+ Pro?
(27767 views)
How do I manually add a receiver?
(31479 views)
How do I rename a receiver?
(34121 views)
How do I make a backup of my app's settings or copy them to another device?
(29896 views)
How do I reset the app's configuration to brand new?
(34110 views)
How do I get back to the Scan screen I saw when I first used the app?
(40260 views)
Confirming settings on the DirecTV receiver or DVR itself
(842383 views)
The app keeps asking me to rate it even though I already have
(28612 views)
How do I fully exit or close the app?
(27580 views)
Do you offer technical support?
(28596 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(29550 views)
(PRO-only) How does the Mini-Guide Source option work?
(27574 views)
How do I remove a receiver from the app?
(31053 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(29249 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(30831 views)
The Slow Motion button (and / or macros) do not work well.
(31336 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(32627 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(30610 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)