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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(95860 views)
Is Cognitial Mobile on Google+ or Google Groups?
(121419 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(86421 views)
Known Issues (current version)
(69712 views)
What can I expect to see in future versions? ("ToDo")
(72087 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(116200 views)
What are the requirements for the DirecTV Remote+ apps?
(98751 views)
The app crashes when I try to scan
(69918 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(72745 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(71976 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(63814 views)
Advanced support options
(59012 views)
What is the MEmote?
(25828 views)
One or more receivers are listed as "UNNAMED"
(28545 views)
I can't find the menus in the main DirecTV Remote+ app!
(27658 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(33996 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(32917 views)
The Mini-Guide fails to retrieve data for some channels
(28153 views)
Can I control the Genie and CLIENT devices?
(28631 views)
I am unable to see or use any menus in the app
(28591 views)
Why doesn't the mini-guide show any favorite channels?
(27872 views)
What permissions does the DirecTV Remote app use?
(29054 views)
Is there an easter egg in DirecTV Remote+ Pro?
(28454 views)
How do I manually add a receiver?
(32156 views)
How do I rename a receiver?
(34801 views)
How do I make a backup of my app's settings or copy them to another device?
(30583 views)
How do I reset the app's configuration to brand new?
(34774 views)
How do I get back to the Scan screen I saw when I first used the app?
(40964 views)
Confirming settings on the DirecTV receiver or DVR itself
(844840 views)
The app keeps asking me to rate it even though I already have
(29310 views)
How do I fully exit or close the app?
(28251 views)
Do you offer technical support?
(29242 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(30240 views)
(PRO-only) How does the Mini-Guide Source option work?
(28217 views)
How do I remove a receiver from the app?
(31727 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(29924 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(31546 views)
The Slow Motion button (and / or macros) do not work well.
(32005 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(33315 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(31294 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)