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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(106767 views)
Is Cognitial Mobile on Google+ or Google Groups?
(139580 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(96773 views)
Known Issues (current version)
(77405 views)
What can I expect to see in future versions? ("ToDo")
(79939 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124627 views)
What are the requirements for the DirecTV Remote+ apps?
(106985 views)
The app crashes when I try to scan
(77766 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80410 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79773 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(72497 views)
Advanced support options
(68008 views)
What is the MEmote?
(30485 views)
One or more receivers are listed as "UNNAMED"
(33173 views)
I can't find the menus in the main DirecTV Remote+ app!
(32338 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(39266 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(38187 views)
The Mini-Guide fails to retrieve data for some channels
(32894 views)
Can I control the Genie and CLIENT devices?
(33320 views)
I am unable to see or use any menus in the app
(33361 views)
Why doesn't the mini-guide show any favorite channels?
(32585 views)
What permissions does the DirecTV Remote app use?
(33652 views)
Is there an easter egg in DirecTV Remote+ Pro?
(33124 views)
How do I manually add a receiver?
(36904 views)
How do I rename a receiver?
(39453 views)
How do I make a backup of my app's settings or copy them to another device?
(35251 views)
How do I reset the app's configuration to brand new?
(39532 views)
How do I get back to the Scan screen I saw when I first used the app?
(45720 views)
Confirming settings on the DirecTV receiver or DVR itself
(856122 views)
The app keeps asking me to rate it even though I already have
(33986 views)
How do I fully exit or close the app?
(33015 views)
Do you offer technical support?
(33893 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(34994 views)
(PRO-only) How does the Mini-Guide Source option work?
(32887 views)
How do I remove a receiver from the app?
(36429 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(34616 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(36196 views)
The Slow Motion button (and / or macros) do not work well.
(36654 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(38000 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(36040 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)