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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(104229 views)
Is Cognitial Mobile on Google+ or Google Groups?
(133300 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(94638 views)
Known Issues (current version)
(76749 views)
What can I expect to see in future versions? ("ToDo")
(79261 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(123654 views)
What are the requirements for the DirecTV Remote+ apps?
(106028 views)
The app crashes when I try to scan
(77089 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(79695 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79114 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(67922 views)
Advanced support options
(62515 views)
What is the MEmote?
(27767 views)
One or more receivers are listed as "UNNAMED"
(30429 views)
I can't find the menus in the main DirecTV Remote+ app!
(29581 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36167 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(35125 views)
The Mini-Guide fails to retrieve data for some channels
(30109 views)
Can I control the Genie and CLIENT devices?
(30611 views)
I am unable to see or use any menus in the app
(30529 views)
Why doesn't the mini-guide show any favorite channels?
(29802 views)
What permissions does the DirecTV Remote app use?
(30848 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30342 views)
How do I manually add a receiver?
(34110 views)
How do I rename a receiver?
(36714 views)
How do I make a backup of my app's settings or copy them to another device?
(32534 views)
How do I reset the app's configuration to brand new?
(36765 views)
How do I get back to the Scan screen I saw when I first used the app?
(42919 views)
Confirming settings on the DirecTV receiver or DVR itself
(850581 views)
The app keeps asking me to rate it even though I already have
(31206 views)
How do I fully exit or close the app?
(30183 views)
Do you offer technical support?
(31170 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32227 views)
(PRO-only) How does the Mini-Guide Source option work?
(30082 views)
How do I remove a receiver from the app?
(33668 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31865 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33465 views)
The Slow Motion button (and / or macros) do not work well.
(33912 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35275 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33233 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)