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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(109460 views)
Is Cognitial Mobile on Google+ or Google Groups?
(146985 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(98918 views)
Known Issues (current version)
(77467 views)
What can I expect to see in future versions? ("ToDo")
(80008 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(125012 views)
What are the requirements for the DirecTV Remote+ apps?
(107358 views)
The app crashes when I try to scan
(77827 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80472 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79841 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(78444 views)
Advanced support options
(75632 views)
What is the MEmote?
(34091 views)
One or more receivers are listed as "UNNAMED"
(36783 views)
I can't find the menus in the main DirecTV Remote+ app!
(35952 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(43361 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(42264 views)
The Mini-Guide fails to retrieve data for some channels
(36553 views)
Can I control the Genie and CLIENT devices?
(36907 views)
I am unable to see or use any menus in the app
(36925 views)
Why doesn't the mini-guide show any favorite channels?
(36199 views)
What permissions does the DirecTV Remote app use?
(37213 views)
Is there an easter egg in DirecTV Remote+ Pro?
(36742 views)
How do I manually add a receiver?
(40487 views)
How do I rename a receiver?
(43049 views)
How do I make a backup of my app's settings or copy them to another device?
(38836 views)
How do I reset the app's configuration to brand new?
(43137 views)
How do I get back to the Scan screen I saw when I first used the app?
(49309 views)
Confirming settings on the DirecTV receiver or DVR itself
(863129 views)
The app keeps asking me to rate it even though I already have
(37596 views)
How do I fully exit or close the app?
(36590 views)
Do you offer technical support?
(37542 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(38598 views)
(PRO-only) How does the Mini-Guide Source option work?
(36491 views)
How do I remove a receiver from the app?
(40025 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(38229 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(39814 views)
The Slow Motion button (and / or macros) do not work well.
(40260 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(41604 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(39669 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)