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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(102249 views)
Is Cognitial Mobile on Google+ or Google Groups?
(130573 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(92669 views)
Known Issues (current version)
(75010 views)
What can I expect to see in future versions? ("ToDo")
(77475 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(121894 views)
What are the requirements for the DirecTV Remote+ apps?
(104384 views)
The app crashes when I try to scan
(75357 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(77995 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(77351 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(66904 views)
Advanced support options
(61669 views)
What is the MEmote?
(27267 views)
One or more receivers are listed as "UNNAMED"
(29952 views)
I can't find the menus in the main DirecTV Remote+ app!
(29107 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(35641 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(34568 views)
The Mini-Guide fails to retrieve data for some channels
(29638 views)
Can I control the Genie and CLIENT devices?
(30144 views)
I am unable to see or use any menus in the app
(30064 views)
Why doesn't the mini-guide show any favorite channels?
(29335 views)
What permissions does the DirecTV Remote app use?
(30436 views)
Is there an easter egg in DirecTV Remote+ Pro?
(29905 views)
How do I manually add a receiver?
(33646 views)
How do I rename a receiver?
(36257 views)
How do I make a backup of my app's settings or copy them to another device?
(32051 views)
How do I reset the app's configuration to brand new?
(36260 views)
How do I get back to the Scan screen I saw when I first used the app?
(42434 views)
Confirming settings on the DirecTV receiver or DVR itself
(849278 views)
The app keeps asking me to rate it even though I already have
(30745 views)
How do I fully exit or close the app?
(29698 views)
Do you offer technical support?
(30700 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(31751 views)
(PRO-only) How does the Mini-Guide Source option work?
(29619 views)
How do I remove a receiver from the app?
(33195 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31390 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(32972 views)
The Slow Motion button (and / or macros) do not work well.
(33448 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(34798 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(32745 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)