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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(104966 views)
Is Cognitial Mobile on Google+ or Google Groups?
(134461 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(95331 views)
Known Issues (current version)
(77357 views)
What can I expect to see in future versions? ("ToDo")
(79913 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124378 views)
What are the requirements for the DirecTV Remote+ apps?
(106725 views)
The app crashes when I try to scan
(77729 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80361 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79731 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(68441 views)
Advanced support options
(62917 views)
What is the MEmote?
(27990 views)
One or more receivers are listed as "UNNAMED"
(30674 views)
I can't find the menus in the main DirecTV Remote+ app!
(29799 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36460 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(35368 views)
The Mini-Guide fails to retrieve data for some channels
(30386 views)
Can I control the Genie and CLIENT devices?
(30833 views)
I am unable to see or use any menus in the app
(30823 views)
Why doesn't the mini-guide show any favorite channels?
(30060 views)
What permissions does the DirecTV Remote app use?
(31122 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30588 views)
How do I manually add a receiver?
(34389 views)
How do I rename a receiver?
(36941 views)
How do I make a backup of my app's settings or copy them to another device?
(32747 views)
How do I reset the app's configuration to brand new?
(37058 views)
How do I get back to the Scan screen I saw when I first used the app?
(43192 views)
Confirming settings on the DirecTV receiver or DVR itself
(851279 views)
The app keeps asking me to rate it even though I already have
(31451 views)
How do I fully exit or close the app?
(30502 views)
Do you offer technical support?
(31389 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32481 views)
(PRO-only) How does the Mini-Guide Source option work?
(30345 views)
How do I remove a receiver from the app?
(33913 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(32073 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33666 views)
The Slow Motion button (and / or macros) do not work well.
(34127 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35491 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33543 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)